Reference

Terms That Govern Your earnmore Account

These terms set out the rules between you and us — what we expect, what you can count on, and how your account, wallet, and activity on earnmore work. Access is available where local law in Pakistan permits.

Account EligibilityJazzCash & Easypaisa Wallet RulesFair Use PolicyJurisdiction Applies
earnmore Terms That Govern Your earnmore Account
CONTACT PATHS

Reach Us About These Terms

If any part of these terms is unclear, or if you need to raise a dispute or request an account review, get in touch through the channels below. We handle policy questions separately from general account help so they reach the right team faster.

Live Chat Open the chat widget from any page on earnmore. Policy and account-related queries are flagged to our terms team and handled separately from general support.
Email Support Send a detailed message to our support address for formal disputes or written confirmation of a terms decision. We review every submission before responding.
Account Help Centre Log in to your account and head to the Help section. From there you can raise a terms query, check the status of a dispute, or request account documentation.
SECURITY AND DATA

How We Protect Your Account

We take account security and data handling seriously. Every session runs over SSL encryption. Your payment details — whether that is your JazzCash number or Raast-linked bank account — are never stored in plain text on our servers. If you believe your account has been accessed without your consent, contact us immediately through live chat so we can freeze the account and begin a review.

Data Retention

We keep your account and transaction records for as long as required under applicable law. You can request a summary of your stored data by writing to our support team directly.

Cookie Policy

We use session and analytics cookies to keep your login active and to understand how the lobby is used. You can manage cookie preferences through your browser settings at any time.

Account Security

Login uses an OTP sent to your registered mobile number. We recommend you never share that OTP with anyone, including anyone claiming to represent earnmore support.

Change Requests

To update your registered mobile number, email address, or linked payment method, raise a request via the Help Centre in your account. Verification is required before any change takes effect.

Terms Questions, Answered

Below are the questions we hear most often about these terms. If yours is not here, contact us through live chat or the Help Centre inside your account.

These terms apply to every person who opens or uses an earnmore account. Access is subject to your location and local law — use is permitted only where local law allows it.

No. Each person may hold one account only. Duplicate accounts are a breach of these terms and may result in both accounts being suspended and wallet balances voided.

If a suspension arises from a terms breach, we review the wallet balance case by case. Funds from activity that breached the terms may be voided; legitimate balances are handled through our disputes process.

Write to our support team via email or the Help Centre in your account. We will confirm your identity and provide a summary of the data we hold within a reasonable timeframe.

We route withdrawals back to the original deposit method — JazzCash to JazzCash, Easypaisa to Easypaisa. If a mismatch occurs, contact support and our team will review it manually before release.

We publish any update directly on this page. Continuing to use your account after a change is posted means you accept the revised terms. We recommend checking this page periodically.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.